SWERVE SOCCER PRIVACY POLICY

Swerve Soccer Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and share personal data in line with the UK GDPR, Data Protection Act 2018, and the Data (Use and Access) Act 2025.

1. Who We Are

Swerve Soccer Ltd is the Data Controller.

Company Name: Swerve Soccer Ltd
Company Number: 12004865
Registered Office: 28 Wilton Road, Bexhill-on-Sea, TN401EZ
Email: info@swervesoccer.com
Phone: +44 (0) 8443240946

2. The Personal Data We Collect

We collect and process personal data relating to players, parents/guardians, staff, contractors, and website users.

We may collect the following personal data:

  • Name

  • Date of birth

  • Gender

  • Parent/guardian contact details

  • Address

  • Email address and phone number

  • Emergency contact details

  • Payment information (processed securely by third-party providers)

  • Booking and attendance information

  • Photo/video consent information

  • Performance notes (where relevant)

We may also collect special category data where necessary, including:

  • Medical information

  • Allergies

  • Injuries

  • Disabilities

  • Special Educational Needs (SEN) details

Website and technical data may also be collected, such as:

  • IP address

  • Browser type

  • Device information

  • Cookie and analytics data

3. How We Collect Personal Data

We collect information through:

  • Online booking forms

  • Registration and medical forms

  • Email and telephone communications

  • Website usage and cookies

  • Event and camp sign-ups

  • When you contact us directly

4. How and Why We Use Personal Data (Lawful Bases)

We process personal data for the following purposes and lawful bases:

  • To manage bookings, payments and registrations — Contract

  • To deliver coaching services and programmes — Contract

  • To process medical information to ensure safety and safeguarding — Explicit Consent or Vital Interests

  • To comply with legal and safeguarding obligations — Legal Obligation

  • To send marketing communications where you have opted in — Consent or Legitimate Interests

  • To improve our website and services — Legitimate Interests

  • To use photos or videos for promotional purposes — Explicit Consent

5. Special Category (Sensitive) Data

Where we collect medical or disability information, we process this under:

  • Explicit consent, or

  • Vital interests (for emergency care)

We only collect what is necessary to safeguard participants.

6. How We Store and Protect Your Data

We take appropriate security measures to protect data, including:

  • Encrypted systems

  • Password-protected devices

  • Limited staff access

  • Secure UK or UK-approved data centres

  • Staff training in safeguarding and data protection

7. How Long We Keep Your Data

We retain data only for as long as needed:

  • Booking and registration information: 7 years

  • Medical and consent forms: duration of programme plus 1 year

  • Photos and videos: until consent is withdrawn or for a maximum of 3 years

  • Enquiries and correspondence: 24 months

  • Website analytics: up to 26 months

After this period, data is securely deleted or anonymised.

8. When We Share Personal Data

We do not sell personal data.

We may share data with trusted third parties who support our operations, such as:

  • Payment processors

  • Booking and registration systems

  • Email service providers

  • IT and website support providers

  • Emergency services (where required)

Where data is transferred outside the UK, we ensure appropriate safeguards such as adequacy regulations or Standard Contractual Clauses.

9. Cookies

Our website uses cookies to:

  • Ensure essential site functionality

  • Improve website performance

  • Analyse site usage

You can manage cookie preferences via our cookie banner or your browser settings.

10. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Make a complaint to the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:

Email: info@swervesoccer.com
Postal address: 28 Wilton Road, Bexhill-on-Sea, TN401EZ

11. Complaints Process

Under the Data (Use and Access) Act 2025, you may submit complaints directly to us first.

We will acknowledge complaints within 7 days and respond fully within 30 days.

If you remain dissatisfied, you may contact the ICO at www.ico.org.uk.

12. Children’s Data

We process children’s information with strict safeguards:

  • Data is collected with parental or guardian consent

  • Only the minimum amount of data is collected

  • Strong security measures are in place

  • We do not directly market to children

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at:

www.swervesoccer.com/privacy-policy

Last updated: DEC 2025